Security & Privacy
Your security is our highest priority. Learn how Gainsburry Capital Bank protects your personal and financial information.
How We Protect You
128-bit Encryption
All online sessions are secured with SSL encryption — the banking industry standard.
FDIC Insured
Deposits are insured up to allowable limits by the Federal Deposit Insurance Corporation.
Fraud Monitoring
Real-time 24/7 monitoring detects and alerts you to suspicious account activity.
Zero Liability
You are not responsible for unauthorized debit card transactions when reported promptly.
Your Information. Your Rights.
Information We Collect
We collect information you provide when opening accounts, applying for loans, or using our services — including name, address, Social Security Number, income, and account activity. We also collect technical data from your use of our websites and mobile app.
How We Use Your Information
We use your information to process transactions, service your accounts, comply with legal requirements, prevent fraud, and communicate with you about your accounts and our services.
Information Sharing
We do not sell your personal information. We may share information with service providers who help us operate our business, and as required by law. You have the right to limit certain types of sharing — contact us for your options.
Your Choices
You can opt out of certain marketing communications at any time. To limit information sharing for marketing purposes, contact us by phone at (210) 658-1661 or visit any branch.
Data Retention
We retain your information for as long as your account is active and for additional periods as required by law or regulation.
Tips to Protect Yourself
Never share your PIN, password, or full account number via email, text, or phone.
Gainsburry will never call or email you asking for your full password or Social Security Number.
Use a strong, unique password for Online Banking and change it regularly.
Enable account alerts in your Online Banking to monitor activity in real time.
Always log out of Online Banking when using a shared or public computer.
Review your account statements regularly and report any discrepancies immediately.
Be cautious of phishing emails that mimic bank communications. Check the sender address carefully.
Keep your contact information up to date so we can reach you if we detect suspicious activity.
Report Suspicious Activity
If you notice anything unusual on your account, contact us immediately.